Privacy Policy
In order to ensure the safety of the website and the security of information for consumers, we offer a number of information security policies for individual and organizational customers when purchasing at the website: focussolar.com
The Privacy Policy will explain how we receive, use and (under certain circumstances) disclose your personal information. The policy will also explain the steps we take to keep our customers' personal information secure. Finally, the privacy policy will explain your choices regarding the collection, use and disclosure of your personal information.
Protecting your personal data and building your trust is very important to the company. Therefore, we will use your name and other information related to you in accordance with the content of the privacy policy. We only collect necessary information related to the purchase and sale transaction.
Purpose of collecting information:
Website data collection: focussolar.vn will help us:
+ Understand the requirements and desires of customers to improve product quality.
+ Help customers update information about promotions and discounts organized by us as soon as possible.
+ Support customers when having complaints and comments in the fastest way.
Scope of information collection:
+ First and last name
+ Address
+ Fax
+ Phone
+ Content to contact
Scope of information use:
The information we collect is used for the following purposes:
+ Contact service providers for registered customers at focussolar.vn
+ Delivery notice and customer support
+ Processing orders and providing products through the website: focussolar.vn
In addition, transaction information including: purchase history, transaction value, shipping and payment methods are also included. website: focussolar.vn storage to solve problems that may arise later.
We will not share customer information except in the following specific cases:
+ To protect focussolar.vn and other third parties: We only release account information and other personal information when we are confident that giving such information is in accordance with the law, protecting the rights and property of users. use the service, of focussolar.vn and other third parties.
+ Upon legal request from a government agency or when we believe it is necessary and appropriate to comply with legal requirements. It certainly does not include the sale, sharing that leads to the disclosure of customers' personal information for commercial purposes in violation of the commitments set forth in our Customer Information Privacy Policy. .
Information storage time:
We will store the personal information provided by the customer on our internal systems during the process of providing the product to the customer, until the purpose of collection is fulfilled, or when the customer has Request to cancel the information provided.
Commitment to protecting customer personal information:
The company is committed to ensuring information security for customers when registering personal information with us. We are committed not to exchange customer information for commercial purposes. All sharing and use of customer information we commit to comply with our privacy policy. We are committed to making you feel confident and satisfied about the security of your personal information when joining and using the company's website.
Persons or organizations that may have access to information
We only use customer information for completely legitimate things, with the consent of the customer. Absolutely do not provide information to a third party without the consent of the customer. Only provide customer information when it is beneficial to the customer and the customer's permission. But we will still have to provide information to 3rd parties in the following cases:
With the permission of the customer
At the request of organizations, agencies, the government, the state when it is confirmed that the job is lawful and does not violate the laws of Vietnam.
Address of the unit that collects and manages personal information
Name of unit: Focus Smart Technology Solutions Joint Stock Company
Business registration certificate number: 0401987538
Issue date: July 4, 2019
Head office address: 488 Nui Thanh, Hoa Cuong Nam Ward, Hai Chau District, Da Nang City, Vietnam
Phone: 0938 155 811
Means and tools for users to access and correct their personal data.
Customers can exercise the above rights by contacting us at the phone number or contact address published on the website: focussolar.vn
